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FAQ

LOCATION OF STORE
We are online only, but we ship worldwide!

PAYMENT METHOD
- Credit card payment (Visa, Mastercard, American Express)
- Paypal payment
- Google Pay

We offer secure payment gateways that allows you to complete the order worry-free.

CURRENCY
Prices may be shown in the currency based on your location.
You may also choose to change the currency on the top right corner of the site.

Note: Our default currency is in USD. All orders will checkout using USD in the most current exchange rate.

SHIPPING & DELIVERY
Please see SHIPPING & DELIVERY page for more information.

RETURNS & EXCHANGES
Please see RETURNS & EXCHANGES page for more information.

PRODUCT CARE
Most lingeries are delicate and deserve extra care when wash. We recommend hand washing with mild detergent and cool water, and always air dry!

SIZING

Our size range currently includes:
Bras (Nursing) US/UK   | 32A to 40DDD
EU/Asia | 70A to 90F
AU/NZ   | 10A to 18E
Bralettes S to XL
Panties S to XL
Lingerie + Sleep XS to XL
Midnight XS to XL

...but we are constantly expanding our size offering, so check back for more goodies!

Please see sizing and measurement details within each product detail page and carefully select the correct sizes based on the description.

Our sizes are shown in US/UK, EU/Asia, and AU/NZ on the site.

BRA SIZING CONVERSION + MEASUREMENT CHART



Bra sizing is complicated! Still not sure of your size? No worries, we are here to help! Just contact us and we'll get right back to you!

Ordered the wrong size? No worries! We offer a 30-day return policy, so you can always return the product if it does not fit. Please see RETURNS & EXCHANGES page for details.

WE’D LOVE TO HELP
For any other questions, you can contact us in the below methods.

  1. Fill out a form directly on our CONTACT US page
  2. Email us at hello@moribay.com
  3. Chat with us live! Click on the Help Center chat icon on the bottom right of the site and use your Facebook account to chat with us.

For methods 1 and 2, we will respond to you within 1 business day.

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